Our commitment to customer satisfaction.
We accept returns. You can return items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at arorafasionpalace2@gmail.com and send your item to: Near Bhagat Ravidas Chowk, Sri Anandpur Sahib.
To return your product, you should mail your product to: Near Bhagat Ravidas Chowk, Sri Anandpur Sahib.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us at arorafasionpalace2@gmail.com.